Jira Service Management

{"xsrfToken":"766ecd63-dabe-4cb2-b32b-5991199e0ff0_362131f245a119c49a712638701005cd79d1f8a9_lout","branding":{"id":"1","key":"cls","name":"Cenote Support Portal","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Cenote Support Portal","sharedPortalName":"Cenote Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Cenote Support Portal","sharedPortalName":"Cenote Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#445d9b","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"cls","projectId":10001,"serviceDeskId":1,"name":"Cenote Support Portal","description":"<p>You can raise an issue with Cenote from the options below.</p> \n<p>For <b>Lockpoint product details, documentation and other resources</b>, please see the <b><a href=\"https://www.cenotelabs.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Cenote website</a></b>.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"17","name":"Sales help","descriptionHtml":"","callToAction":"Sales help","introHtml":"<p>Get sales help, including questions about pricing, purchasing and pre-purchasing</p>","icon":10481,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10481","groups":[1],"key":""},{"id":"23","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Let us know that you're having a problem with Lockpoint.</p>","icon":10476,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1],"key":""},{"id":"22","name":"Make a feature request","descriptionHtml":"","callToAction":"Make a feature request","introHtml":"<p>Is there something that would make Lockpoint better? Let us know.</p>","icon":10498,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[1],"key":""},{"id":"21","name":"General questions and inquiries","descriptionHtml":"","callToAction":"General questions and inquiries","introHtml":"<p>Product and functionality questions not listed above</p>","icon":10458,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[1],"key":""},{"id":"20","name":"Reseller help","descriptionHtml":"<p>Use this form if you are a reseller or a Cenote Partner Program member and you have questions about reselling our products, or if you have questions about a specific sale.</p>","callToAction":"Reseller help","introHtml":"<p>For questions if you are a reseller or a member of the Cenote Partner Program.</p>","icon":10485,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10485","groups":[1],"key":""},{"id":"24","name":"Register your interest in Lockpoint for Confluence Cloud","descriptionHtml":"<p>We are actively working with Atlassian to bring you a way to use Lockpoint in Confluence Cloud. Use this form to let us know that you would be interested in our solution. If you have any clarifications to your request, you can add them in the details field below. We will be in touch when we have news to share!</p>","callToAction":"Register your interest in Lockpoint for Confluence Cloud","introHtml":"<p>Interested in a version of Lockpoint for Confluence Cloud?</p>","icon":10473,"iconUrl":"https://cenote.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10473","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"Common Requests"}],"orderMapping":{"1":[24,17,23,22,20,21]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CLS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Cenote Support Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}